About Trucks R Us
About Trucks R Us
Trucks R Us is a 100% veteran owned and operated retailer of truck and Jeep parts and accessories, based in Austin, Texas. We sell lift and leveling kits, suspension, wheels and tires, lighting, towing gear, and interior and exterior accessories from the brands people actually build with — Rough Country, BDS Suspension, FOX, ICON Vehicle Dynamics, JKS Manufacturing, Zone Offroad, RIGID Industries, Morimoto, AMP Research, BAK, and many more.
The T.R.U. Difference
We are a small company competing against very large ones. We are never going to have the biggest catalog or the deepest pockets. What we can control is what happens after you place an order — and that is where we choose to be better than everyone else.
A real person, every time
Every call, email, and chat is answered by an actual member of our U.S.-based team. Not a bot, not an offshore script, not a ticket queue that loops you back to the start. We help with fitment before you order and with installation questions after it arrives.
We take the warranty fight on for you
When a part fails, most retailers hand you the manufacturer's phone number and wish you luck. We don't. We work the claim with the manufacturer on your behalf, and we have done it for customers even after their warranty window closed. We also work with people on returns that run late or parts that didn't end up being right. Our published policies are the floor, not the ceiling.
We serve people who serve
Being veteran owned isn't a badge we put in the footer. Verified military, veterans, first responders, and their families receive an order-level discount at checkout through ID.me and GovX. Our product pricing always follows manufacturer pricing policies — this is applied to your order total, quietly, as a thank you rather than a sales pitch.
See the build before you commit to it
Our Interactive Garage lets you pick your exact vehicle and see wheels, tires, lifts, bumpers, and accessories rendered on it, with fitment logic that won't let you build something that doesn't physically work. You can price the entire build before spending a dollar.
Don't take our word for it
We don't publish our own review scores, because a number we control isn't worth anything. Our ratings live on independent platforms we cannot edit or filter. Go read them:
Verified-buyer reviews from Loox appear on individual product pages. Those rate the manufacturer's part. The reviews above rate us — our shipping, our service, our support. Both are worth reading, and they answer different questions.
Reach us
Call 866-235-4715 or email support@trucksrus.shop, Monday through Friday, U.S. Central time. Based in Austin, Texas, shipping nationwide.